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Delivery & Returns

We just wanted to make sure you noticed that we are closed for a few days over holidays :-). 

 

All orders placed between 18th and 28th of December will be dispatched on Tuesday, the 29th.

 

Taking this opportunity we would like to thank all our regulars for their continued support, especially during the lockdown periods. 

To all our first-time buyers - thank you for your trust. We hope you will consider us for your future fish food needs.

 

We are the largest specialised fish food store in the UK and the biggest fish food store on eBay. All thanks to you!

We promise to continue to deliver exceptional service next year and keep our prices the lowest in the country.

 

We wish you all a Merry Christmas, Happy Hanukkah, Joyous Kwanzaa and, simply, happy holidays. 

 

It is safe to say we all deserve some time off after this rough year :-). 

 

Kindest regards,

Heron's Pet World team

 

1. We provide free shipping with Royal Mail 24, which is usually delivered within 1-2 working days (including Saturdays). For orders above 40£ shipping method is upgraded to DHL Next Day, free of charge. 

2. All orders placed before 12:00 are dispatched the same day, Monday to Friday.

3. All feeds are shipped in food-grade zip-lock bags and rigid cardboard boxes where appropriate. 

4. No questions asked returns - if you are not happy with your order for whatever reason, please send it back for a full refund.

Return address:

Heron's Pet World Ltd

Unit 2, Bailey Brook Industrial Estate

Amber Drive

Langley Mill

NG164BE

 

For wholesale prices please contact us at office@heronspetworld.co.uk

 

We hope you will enjoy your time in Heron's Pet World.

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